Delivery & Returns Policy

Thank you for your Order. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full return or exchange. Please see below for more information on our returns policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All items returned must be in a new and unused condition.

Returns process

To enable us to help you – please email our customer service team at info@oakwoodfeeds.com with details of the reason for return. If possible, place the items in their original packaging and mail to the following address. If the item packaging has been damaged in transit – please email or call us and we will do our best to help.

Oakwood Feeds Ltd
Attention – Returns
Unit 2, Jessops Park
Newark
Nottinghamshire
NG24 2UD

Refunds

After receiving your returned item and inspecting the condition, we will process your return or exchange.  We will endeavour to process your return as soon as possible, however, please allow up to 14 days from the receipt of your item to process your return or exchange. We will notify you by email when your order has been processed.

For defective or damaged items, please contact us ASAP.

If you have any questions regarding our returns policy, please contact us at

Oakwood Feeds Ltd
08001934746
info@oakwoodfeeds.com

Thank you.